If your order came with free shipping, there will be a flat fee of $7.95 that will be deducted from your refund to cover original shipping cost.
If you paid for shipping and return an item, the original shipping charges will not be refunded.
You are responsible for return shipping charges.
If we accept a return on an item that is non-returnable there is a 50% restocking fee.
How do I return?
Begin the return process on your order by clicking here
Enter your order number and email address in the fields and click Start a Return
Follow the screen instructions and select the items you want to return
Once we approve your return you will be issued a RMA #
Make sure to include your RMA # with your return
We do not except exchanges on any products. You will have to replace your order if you are making a return for a different size/item.
How soon will I get my refund?
Usually 1-5 business days once we receive your return.
All refunds will be returned in the form of an E-GIFT CARD to the email that is on the order. The E-GIFT CARD can be used immediately on our website. The card has no expiration date.
If you return any of the items that are non-refundable or make a return that was not approved, then you are agreeing forfeiting the items you sent back without a refund.
In order to receive the items you sent back that weren't approve is to pay a shipping fee for us to send it back out to you.
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