What is your policy?
- Within 30 days of delivery date
- In brand new condition
- Unwashed and Unworn
- No smoke odors
- No pet hair on items
What brands are refundable?
- MDM Clothing
- All other brands are non-refundable as they are made on demand to order (custom made)
Are there any charges for return?
- $10 per item.
- Original Shipping Charges are non-refundable
- You are responsible for return shipping charges.
How do I return?
- Begin the return process on your order by clicking here
- Enter your order number and email address in the fields and click Start a Return
- Follow the screen instructions and select the item you want to return
- Once we approve your return you will be issued a RMA #
- Make sure to include your RMA # with your return
- We do not accept exchanges. You will have to replace your order if you are making a return for a different size/item.
How soon will I get my refund?
- Usually 1-5 business days once we receive your return.
- All refunds will be returned back to your original payment minus any restocking fees.
- If you return any of the items that are non-refundable or make a return that was not approved, then you are agreeing to forfeit the items you sent back without a refund.
- In order to receive the items you sent back that were not approved is to pay a shipping fee for us to send it back out to you.