Return Policy
What are the conditions of your Return Policy?
- Within 30 days of delivery date
- In Brand New Condition
- Unwashed & Unworn
- No Smoke Orders
- No Pet Hair on any items
What brands are refundable?
- MDM Clothing
- All other brands are non-refundable as they are made on demand to order
Are there any restocking fees?
- $10 per item
- Original Shipping Charges are non-refundable
- Your are responsible for return shipping charges
How do I make a Return?
- Begin the return process on your order by clicking here
- Enter your order number and email address and click Start a Return
- Follow the screen instructions and select the item you would like to return
- Once approved you will be issued an RMA#
- Make sure to include your RMA# with your return
- We do not accept exchanges. You will have to replace your order if you are making a return for a different size/item
How soon will I receive my refund?
- Refunds are usually processed within 5 business days of us receiving your returned package
- All refund are returned back to your original payment minus any restocking fees
- If you return any items that are non-refundable or make a return that was not approved, you will be forfeiting the items without a refund
- In order to receive the items you sent back that were not approved is to pay a shipping fee for us to send it back to you.
- There are not exceptions to this policy.